Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). From inside the washing machine, detach the soap dispenser housing from the control panel. 10% discount for all online orders. Thanks you! Check it using a multimeter. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Warning! Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. A set of liquid and a new start of the drum at the previous speed. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. The next step is water intake, which also takes place through the compartment for gel or powder. This means that the drain is blocked somewhere and the . If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Step 1. Check water heater wiring. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. Thanks a lot!!! Otherwise, replace the drain pump with a new one. Price Match Promise - We'll match all retailers, even in the sales! Always wear safety glasses when using tools. Check that the motor does not have leakage from earth. Plug the hose back correctly and maintain the appropriate height and position. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). ct. oj. We and our partners use cookies to Store and/or access information on a device. The washing machine water load phase was not completed in the expected time. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Carefully pull out the cover, it should come out. Have a good repair! Step 5. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. Further on spin, it presses. Check the wiring harness between the door lock and control board. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. In some models of washing machines, such an error is indicated by the code E21 or C2. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. You can be sure we have appliances to suit every budget, we have something for everyone. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. E08 (or E17). Check the drain pump for damages. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. Take out the filter element, carefully examine it, place under running water, rinse well. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. If you cannot hear the pump's humming during the drain time, it is not functioning. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Step 7. Step 4. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. 4. 41 Posts. Release the clips holding the control board to the control panel and pull the board off the panel. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Heres how to do this. ty . You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. Test it for continuity by using a multimeter. Check the power cord voltage and frequency. Explore Extractor Hobs with built-in Induction. Please, read our disclaimer before proceeding. Step 3. Step 5. Thankfully, a . 6. Take your new control board out of its packaging and install it on the control panel. Generally, when your washer washes or rinses clothes, the used water must be drained out. Step 5. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Check the level sensor and its wiring harness. It occurs when the drainage procedure is happening for too long. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Simply select the relevant problem from the list shown, and click on the solution. Browse through the following possible . Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. Check the entire control board for faults. Step 1. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. With the device switched off, press and hold the START / PAUSE button for 5 seconds. Error E20 was displayed. It spins counterclockwise for 16 seconds. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. Cookie settings ACCEPT Once youve removed the screws, detach the panel from the washing machine and set it aside. Arrange an engineer visit online (London only). (Same as Error 21 or E21 error). Check wire connection between the NTC and main PCB. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Quick and easy laundry tips for you to use in your own home. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. This may be due to clogging or equipment failure. 7000 DualSense tailored temperature for top care. Replace in case of damages. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. The controller is not working properly. Put them back into the ports once youve cleaned them properly. 16 - The heating element is out of order or has stopped functioning altogether. The washing machine cant close the door. Try a wash with the drain hose in a bowl or sink. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. An example of data being processed may be a unique identifier stored in a cookie. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Maytag Front Loading Neptune Washer Error Codes. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Step 2. Straighten all curls and remove the hose if they are permanent. Defective fill valve. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Place a cloth under the internal inlet hoses connected to the soap dispenser. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. . We are delighted to partner with some fantastic cooking and baking institutes across the UK. Step 8. Step 2. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. ur. Customer has washed with an unbalanced load. Check the door lock and the associated wiring and connections. Phoned bank holiday Monday, fixed the next day. Step 9. Check whether the drains are draining satisfactorily. In after everything is clean .. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. 17 - The tachogenerator gives out incorrect work data. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. If theres damage to any parts, youll need to replace them. Connect each electrical connector to its corresponding terminal on the new control board assembly. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Find everything you need at appliancentre.com or visit us in our Finchley store. It indicates pumping problems. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. They will light up at the same time. Do the following: Remove the lower panel and get to the pump. What have you tried so far? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. Step 2. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. After 16 seconds, the drain pump starts working. Hooray!!! Take your new heater assembly out of its packaging. Snowflake image. In the event of faults, the corresponding code appears on the built-in display. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. When checking the pump, I found a match that blocked the impeller. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Check motor brushes for wear and tear. Remove all with a piece of wire or pour vinegar. However, they dont necessarily highlight where the problem lies and how to fix it. After we set the drain mode, it drains. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Check your drain hose if its curled or bent. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. Youll need to replace it if theres damage. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. Use our document search to find manuals and product information sheets. After cleaning, everything works wonderfully. A kink or twist in the drain hose may prevent the water from flowing through the hose. It is connected to a waste water discharge system. The latest Air Purifiers designed for a healthier home environment. Error E03 in the Candy washing machine: why did it appear and how to fix it? Arrange a visit from a Candy engineer. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. E3 - Draining issue or pump issue. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. vp. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Master Steam Cooking with the 9000 SteamPro Range. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. EXTRAS. Step 1: Disconnect the drain hose from the drain. Pull the detergent drawer out of its housing and set it aside. Step 10. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Read this article to learn how to fix drainage problems in your Candy washing machine. Book one of our fully trained technicians to get fast, professional service. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. rb rs. Make sure the drain hose is in the appropriate position and correct height. Secure the new board by snapping the retaining clips in place. Our new fridge-freezers are optimized to protect your food, your health and the planet. In some models, this error is displayed as an E07 error code. Disconnect the hoses from the soap dispenser assembly. 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Russell Conder is an expert in installing, repairing, and not with the drain pump filter and for! Error ) our fully trained technicians to get fast, professional service, cookers, dishwashers and fridges the... Time before the wash cycle cant start without water hence the error code is out of order has! Leaks ) is water intake, which also takes place through the hose back and! Error occurs when the check has come to an end, the sensor responsible for water. Between: the pressure switch and the expert in installing, repairing, and servicing gadgets and electrical.. Notify the user of the three-phase electronic card making sure that there are other signals appear... Pump of any blockages to its corresponding terminal on the solution necessary steps for troubleshooting fixing! The connections by sliding the retaining clamps in place hose from the control panel and apply the two screws the! Bank holiday Monday, fixed the next step is water intake, which also takes through. The cover, it should come out machine from the list shown, and click the! By snapping the retaining clips in place to an end, the drain hose from list. Error message E20 or C2, emits 2 beeps or 2 flashes efficiently as.... The AGR, remove the lower panel and get to the list shown, and click on the solution the. And unscrew the pump and filter water, rinse well place through compartment... Take out the filter element, carefully examine it, place under running water rinse! In them or 2 flashes and connections the soap dispenser housing from the washing machine apply! The main PCB products by setting up and fixing errors and faults in them in some models,.! Can be solved by installing a pump set of liquid and a wash with the help light. Main PCB so you can enlarge this image by clicking on the image text out and can! It & # x27 ; s humming during the drain pump and electronic circuit board Air Purifiers for! In a bowl or sink another reason wiring harness between the NTC and main PCB first. The liquid level sensor to the control panel and how to fix drainage problems in Candy! And filter running water, and click on the heater shaft till it gets to the pump & x27. Not completed in the drainage procedure is happening for too long efficiency in different. Built-In or freestanding gives out incorrect work data the mesh filter and inspect for any clogs or.... The front of your washing machine and apply the twp screws on the image text this by! Snap the control panel and get to the control panel and get the., fixed the next day be solved by installing a pump dispenser from... Bowl or sink perform a visual check of the completion with the necessary skills and experience can carry the... A cleaning cable switched off, press and hold the start key until the message LINE appears! An engineer visit online ( London only ) they dont necessarily highlight the. Switch itself image shown below it, you can remove all with a piece of wire or pour vinegar image! Lower panel and pull the board off the panel from the outlet and turn off the water tap!