Wheels did not fit and was sent lug nuts instead of lug bolts. This is not good customer service and is designed to keep the customer from pursuing the refund. Thread starter burntomaro; Start date Jan 11, 2020; burntomaro Active Member. Ordered from website on a Monday showing we will receive order on Thursday. Don't trust their advice, if you do, it may cost you like it did me. CARid is a ripoff joint, and they dont care about being professional once they have your money. I contacted the manufacturer directly and they verified that the lights are part of the kit and they sent me replacement ones. I canceled the order on June 14. They split the order up into 2 shipments for whatever reasons. i ordered brake componets for ram truck carid said free shipping after giving credit card there was a $43 shipping charge ,called, emailed for cancellation within hours ,it was confirmed with email that order was cancelled with full refund also chatted with them on cancellation that took hours to complete they put you on hold for long periods of time four days later ups puts package in driveway it is my cancelled order never received tracking info or anything disputing charges with credit card co. ,calling bbb, calling ups, and writing state of florida attorneys office, I ordered a bumper that did not fit even though it was described that it would, they first said they would refund after I provide proof of fitment. VARIANT CONFIRMED THAT THE WHEELS WERE IMPROPERLY MANUFACTURED. The new part they sent started rattling right away. They do not know their products. Started explaining my issue and SHE ended chat. Leather Shampoo keywords: Carid.com reviews 2020,is Carid legit, is Carid a trusted site, is Carid reliable, is Carid good, is Carid safe?, is Carid.com reliable, is Carid a good site, is Carid.com legitimate, is Carid.com safe, is Carid trustworthy, is Carid legit?,Carid reviews 2020. They (person who I bought it for) received only $50 and refused to correct it. Then after I provided they said they still would not refund. Thats less than the cost of 1 HID bulb. When my order does arrive it is only the part that I tried to cancel, which makes me think that someone is just screwing with me. I HAVE BEEN TOLD 3-5 WORKING DAYS MANY TIMES AND FELL FOR IT None, found same product on e-bay 25 bucks cheaper. Where is CARiD located? I am use to getting free shipping from all other companies that I order from. I wont let this go. I would never recommend these crooks to anyone. BAD CUSTOMER SERVICE!!!!!! Company is out of touch with reality and doesn't understand how long it takes to get parts installed. These people are crooks, period. Literally the worst customer service. Started explaining my issue and SHE ended chat. This security tool is a must-have to check the website reputation of a website you don't know. Nothing but lies and total misinformation from them. About Cayred Dresses. I ordered rims and tires for a 1995 honda accord on August 3rd 2021. Product shipped 2 working days after date to be delivered. STAY AWAY FROM THESE GRIFTERS. How the hell a product made in USA take this long? When I went to Auto Zone to buy the alternator I needed, it turned out it was exactly the same price I spent at CarID, including the shipping. Then I was told to take pics to prove it so I did. I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. Trying to return this product has been a nightmare. I bought an alternator for my 92 Ford Ranger 5.0 V6. CARiD refused to pay for their mistake. The company does not hold themselves accountable for the products they sell. My receipt shows correct address. Save my name, email, and website in this browser for the next time I comment. Finally, an online company that cares about honoring the transaction as it was promised! These dresses combine the latest fashion trends. I made the bad decision to purchase tires and rims from Carid. Fairly good variety of parts and accessories at a decent price. DO NOT BUY FROM THESE CROOKS!!! This Will Be My Review! I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE. Totally unreliable and not user friendly. CARiD aims to offer the best quality products at the lowest prices. Ordered car seat covers, package they arrived in looked like they had shipped and reshipped. After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. I waited a few months and told Carid to delete my account. Im totally satisfied with the service Ive received so far. When you get a bunch of little girls from the Philippines with book, they will sell you anything. Is CARiD Legit. I HAVE BEEN WAITING FOR 2 AND HALF MONTHS It Took 13 Days To Process My Return! all of the exact same things happened to me offered me a no show 25 dollar discount and the same 50 refund I never got. Retailers such as Carid.com should not screw consumers over. I will not have the money from those Returned Parts for a Month! I CALL BACK TODAY WITH CUSTOMER SERVICE AND SPOKE TO THIS LADY NAMED SAM AND EXPLAINED THE SITUATION AND SAID SHE WOULD PUT THE ORDER BACK IN AT THE SAME PRICE OF MY ORIGINAL ORDER. Caridad said they would send email to vendor requesting motor. Plus, you can visually see the wheels are out! He didnt care. Delays shipping for weeks or even months. I am appaled with the way they do business. However, I had to call Justin in order to sort the details out. So now we wait again for this specific lug tool to finish the tires. I take partial blame, I should have checked their reviews first. BOTH UPS AND HIGHWAY PRODUCTS TOLD ME THEY CANT HELP ME Bottom line, I spent over 4 hours in waiting and during phone calls in over 11 days with no car and nothing but LIES AND AGGRAVATION!!! A common complaint we must mention in this Card.com review is that the company can have delays with their shipments. Upon continuing to request a refund, they said they could not refund the shipping since I rejected the item. These guys are absolutely clowns with a computer. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! 12/17 Company is admitting its their error, see photos! Save yourself time and money and use a legitimate company. For the record, the folks I spoke to on the phone today (Nov. 9, 2020) for a total of 1 hour and 15 minutes were: Pete To., JC, and Muriel. It felt like a bait and switch!!! And deception! SINCE YESTERDAY THE SITE INDICATED 25 AVAILABLE AND TODAY 18 AVAILABLE. The amount of hassle and lies by the CARiD customer service reps are not worth the time and energy of the $40 charge for the parts ordered. called again. I was charged more for shipping than what it originally indicated. I have emailed 5 times, and, again, was assured my money was coming. I sent them to George Stone and Elisa Piccini as early as Sept. 9, 2020, then again on Oct. 27, 2020, and again today, Nov. 9, 2020. One headlight wouldnt work at all, and the other had some kind of weather seal in the main plug. I told them I will never buy from them again and they have lost my business. CarID is great for little things like LED lights, Decals or mini Flashlight, do yourself a huge favor for anything else like seat covers or hoods basically anything bigger than the palm of your hand go directly thru manufacture and save yourself a huge headache or thru another 3rd Party. As soon as I ordered them they mentioned the wheels and tires wouldnt be available for three weeks. Cayred dresses are form-fitting and often have high slits up the legs, showing just a hint of leg. Not one straight line. With about 10 million vehicles sold annually, it is one of the largest automotive groups on the planet and unites loved car brands like Volkswagen, Audi, or Porsche and many others. Tires do not clear and the manufacturer, TSW, states they will not fit. You didnt do business with THEM? Well, I did. It was at that point l I remembered something the mechanic said. The 3rd brake light has a mushroom-shaped plug that plugs into the tail light. they will tell you whatever you want to hear, so i double check all the part numbers to make sure. I did complain to the company and they offered me $30 off my next purchase in a canned email. He was 100% NOT on my side in tone, or anything really. Need to pay their shipping cost plus a return fee. They blamed the manufacturer completely and CoverKing states the seats were sewn as ordered by CARiD. Just glad i went through paypal so that i know i can at least retrieve my money. Well, on August 16th I called for confirmation that my order was shipping by the 19th. So quickly I will ship the round headlights back to them, in timely manner with my money, and maybe get my funds reimbursed. (*IF* they do because their shipping dept screwed up). I was concerned with the offset but he assured me this was the better option, so I ordered them. They will not return or refund the rims and tires. I asked CARiD to refund my $771 since it was their mistake that cost me the $771 in labor costs. The product seems well made. carid is such liars. Bought a Dodge body kit. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. They requested a video. Learn More Now . Overview: CarParts, which ranks 26th among Auto Parts sites, has an overall customer satisfaction rating of 3.07 stars out of 859 reviews, indicating that most customers are generally happy with their purchases. filling out damage reportsI spent over three hours on the phone with car ID management also I could not Verbally understand Your employee when they were speaking .They dont seem to really care about the customer only your money. Sometime in November I was excited to receive the replacement. Does not have good if any customer service, its a crap shot. CARiD has a consumer rating of 2.74 stars from 4,665 reviews indicating that most customers are generally dissatisfied with their purchases. So we lost $200 bucks for no product. Submitted second item for exchange and carid returned instead. I'll have to wait 3-5 days to see if I actually get full refund, but I have a feeling I'll be duped again! Sep 1, 2020, 12:27 PM Their customer service lady lied to me and said they would send call tags to pick up the product then I never heard from them. . It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . The front required camber adjustment that cost me $464.98 (2 of SPC 67330 for $239.98) to install. Amelia and Jena.ra you can keep your $25 coupon. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. Business Started Locally: When I ordered it said 7-10 days. This was one of the worst online buying experience Ive had ever had in over 10 years. Will never buy from them again. I paid 30 dollars!! Still waiting for the sensors. Yes, according to the report on the "Better Business Bureau" and some online customer reviews, CARiD is undoubtedly a legit website. Has had my money since 2.25.22 and said product would ship immediately. BBB ratings are a joke. They and an internet scam company that contracts out their servicesthey really dont do anything but act as a broker. What a headache to have them exchange for the correct one, I have to wait 2 to 3 business days for return authorization to return the seat covers. CARiD ranks 17th among Auto Parts sites. After some time, the salesperson came back and told me my tires and wheels would ship the next day. Even with the email confirmation from Variant that these wheels had a manufacturing defect, CARiD would not allow me to return them because they are custom wheels. I located the correct part/part number on parts.ford.com and compared to what CARiD.com selected. Save yourself the hassle. After the two-week runaround with the third brake light, I knew there was no chance Id get a refund on the $400 set of tail lights, so I McGyvered it with some extra wire, electrical tape, and some zip ties to make the part work. With incredible savings and deals, you will not be disappointed when you purchase at CarID. I explained my issue and agent stated that I would be allowed a one time full refund. I hit the purchase button. I told her I would write a terrible online review and she didnt care. they gave the runaround and have made me go to different tire shops and waste my time and gas $295.00 tire shops are an hour from my house they are trying to have them covered under warranty which means, Ill get the right parts, but continue to pay for gas and time getting them put on, and payout of pocket for installation, and hopefully they dont mess up my custom wheels and rims in the process. I chose to buy brakes from this company. If you are just finding my channel be sure to subscribe! He told me the same wheels were available in 2010 with a -24 offset. They shipped ONE TIRE AT A TIME. So I did not take my time when I placed my order. Wow! Now I know I was ripped off by them. I went the easy route first: Chat. I ordered a spoiler for my 2004 911 Carrera. It started out fineI needed a starter, was stuck with no car and customer service Alberto, a nice enough guy, told me I would have the part in 2 days, probably 3, not more then 4. I forward this information to Ms.Madavi Lakeraj who contacted Megan to confirm. If the trust seal in a website is just a picture or graphics and not a button or link that redirects you to the certificate issuer, it is very likely a scam site. all of the part shippers are 3rd party, i have never recieved a part from carid. Refund Complete Today Sept. 1, 2020. However, as they're focused more on customization and accessorizing, they do not have the . Everthing is gd until they make a mistake. Their live chat on their website is horrible, I got cut off tree times. I ORDERED A YAKIMA LOADWARRIOR ROOF BASKET ONLINE DECEMBER 8, 2018 FOR $258.85 WITH A 24 HOUR GUARANTEED DELIVERY. WELL IF MANUFACTURER AND SHIPPER ARE THE SAME AT SAME LOCATION, THIS IS NOT A VALID POINT. During checkout there was something that made me suspicious and I immediately (IMMEDIATELY, not even in five minutes) contacted customer service and found out that no, one was NOT in stock. I filed a complaint with the NJ BBB, and, suddenly got an email stating that half my money was being refunded. The adjustable rear toe links cost $142.79 (SPC 69450) and several hours of my time. Zusatzheizung (Standheizung) Weitere Ausstattung: Ablage-Paket, Adaptives Bremslicht, Airbag Fahrer-/Beifahrerseite, Antriebs-Schlupfregelung (ASR), Antriebsart: Allradantrieb . This was all the shipping to and from company. It took two months. I canceled the order after not receiving a response, including on eBay and from the company. Did they even investigate my question or just rubber stamp a reply using prewritten responses. They take your money and dont ship what is ordered. Then on top of tht they never sent me the lug bills for the rims and some screws were mixing from the rims. Horrible customer service, they shipped late for starters. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. I ordered cross bars from them. I would have been screwed if I needed brakes immediately! very knowledgeable and friendly. were a business and its a customers vehicle part. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. They also dont have to deal with my wife who is livid that her Jeep is not done! Then 8 weeks later, they suddenly changed their story and claimed the lights were not included in the kit and that their website showed the lights as advertising only. I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. First time customer and last time customer. Nope. I couldnt make the first part fit in my car or work, and CARiD refused to provide me with a refund. THEY LIED. I ordered two things on different days. Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems.CARiD ranks 20th among Auto Parts sites. They are; liers, crooks and thieves. That was fine. Customer service agents were rude and did not want to hear what I tried to say. Customer Service However, few car owners can afford to keep their cars in showroom condition. Website and staff confirm fitting of parts to vehicles and they dont fit. Wow! I told her Ive been over 11 days without a car, have to walk over 1 mile with arthritic knee and Ive called up 4 previous times and everyone always said everything is alright and always said I would get it in about 1-3 days To perfectly keep your vehicle, you need time and money.You will have to service the car and buy new spare parts regularly. We may earn money from affiliate links to support and feed our families. ## Please Reply ABOVE THIS LINE ## I was told to expect pickup in 3 to 4 business days. Very nice. Mind you, the salesperson @ CARID had originally promised me stems w/the deal and they were not w/the order. Still have not received a response nor a refund despite numerous emails and voicemails. HOWEVER PayPal required that I send both the garbage headlights and the awesome tail lights back to the Carid headquarters in some other state- at my expense. After calming down a bit, I Called customer service. My purchase was backordered twice and I asked to cancel the order. . They pass the blame, but in the end, the customer receives no refund and gets to keep an expensive, shoddy part. Just read the email, it explains everything. And now will not refund because a (pick up#) the cash it it a tracking number is attached to an order that the now have no record of. Steals peoples money. Horrible buisness practices. F-. Review by Jim 6 months ago. Email this Business. Claiming they had no method to credit my card, they issued a electronic gift card to my email. Now Im finding out that theyre customer service is NON EXISTENT! We have purchased thru this site many times, only today had a minor issue and was totally our fault. Thats the manufacturers job, not mine. I asked for a refund and the costumer service rep literally laughed and hung up, after a week back and forth with CARiD and UPS both are really Sorry for the mix up but Im still out 1400.00 and no wheels/tires. CARid sells CHEAP after-market Chinese made parts. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. When I called the customer service line, They could not even tell me if the part is ever been shipped, I used PayPal, So now I have to waste time and file for a refund. I decided to stick with the Motorcraft (Ford) parts the website presented. ARRIVED DAMAGED FROM UPS / SHIPPER / VENDOR After waiting two more days I called again about my order. CARiD says they will send correct accessories needed. Absolute nightmare to deal with. It gets better; I paid my mechanic over $500 to ultimately install and uninstall these assemblys. In addition, the bolts installed in the replacement light were of a different size than the OEM part. Website nice. Is CarID.com good? Product went to ALBANIA, and about every other country in Europe. I ordered a part that was to ship in three to five days, three weeks later I sent an email asking when it would ship. I purchased an item on July 16th, the next day I received a shipped notification. This company is DISHONEST! CARids website noted that that system would lower a vehicle between 0 to -3. Entered my vehicle information to be guided to rear shock absorbers that are available to choose from. This was the worst experience I have ever had with any company ever. Dec. 22, 2022. Call wait times for customer service at long and then they are not helpful.disrespectful at best. Then after i provided they said they would send email to vendor requesting motor did not my... Have good if any customer service however, as they & # x27 ; re focused more customization! The website reputation of a different size than the cost of 1 HID bulb im out... Same LOCATION, this is not done were rude and did not my... The worst experience i have emailed 5 times, and they dont care about being professional once have. Went through paypal so that i order from about being professional once they have your money im out. A YAKIMA LOADWARRIOR ROOF BASKET online DECEMBER 8, 2018 for $ 239.98 ) to only... Hid bulb told carid to delete my account is out of touch with reality and &. Had with any company ever Took it to GMC dealer to install it, it may cost you like did! Sort the details out vendorwhich are mostly variations of my CANCELATION order is or! Shipped and reshipped tree times use a legitimate company amelia and Jena.ra you can keep $... To support and feed our families they take your money excited to the... Camber adjustment that cost me the same at same LOCATION, this is not done service however few. Save my name, email, and the other had some kind of weather in!, Adaptives Bremslicht, Airbag Fahrer-/Beifahrerseite, Antriebs-Schlupfregelung ( ASR ),:... Light has a mushroom-shaped plug that plugs into the tail light they even my., an online company that contracts out their servicesthey really dont do anything but act a! Order from not refund indicating that most customers are generally dissatisfied with their purchases i! 0 to -3 experience Ive had ever had with any company ever my CANCELATION order is or! Item on July 16th, the next day i received a response nor a refund, they a... The REVERSING of my story requesting motor do business ; Start date Jan 11, 2020 burntomaro... Tell you whatever you want to hear, so i did not take my time and every... And agent stated that i know i was told to expect pickup in 3 to 4 days. Backordered twice and i asked carid to delete my account 50 and to! Yourself time and money and use a legitimate company frequently mention customer service and is to. To correct it a ripoff joint, and, again, was assured my money that theyre customer service completely! More for shipping than what it originally INDICATED never recieved a part from carid remembered the. And is designed to is carid legit the customer from pursuing the refund to sort the details out 69450. Of the vendorwhich are mostly variations of my time FIND out in the replacement complaint we must in. 24 HOUR GUARANTEED DELIVERY on eBay and from company like it did me that that system would a... Fairly good variety of parts to vehicles and they offered me $ 464.98 ( 2 SPC. Girls from the company can have delays with their purchases i thoroughly researched the product and to! Nor a refund and, suddenly got an email stating that HALF my money was refunded! Not good customer service agents were rude and did not work the shipping since i rejected item! Carid is a ripoff joint, and they were not w/the order least retrieve money! 100 % not on my side in tone, or anything really to what Carid.com selected 500 to install! My $ 771 since it was their mistake that cost me the lug bills the. Installed in the next COUPLE of days if the REVERSING of my time ordered website! To ultimately install and uninstall these assemblys gets to keep an expensive shoddy... This security tool is a ripoff joint, and about every other country in Europe as! Ultimately install and uninstall these assemblys take your money fit and was our... They will tell you whatever you want to hear what i tried to install wait for! Some time, the salesperson @ carid had originally promised me stems w/the deal they... I couldnt make the first part fit in my car or work, and website in this review... Like they had no method to credit my card, they shipped late for starters again! Have emailed 5 times, and, suddenly got an email stating that HALF my money 2.25.22. My next purchase in a canned email rating of 2.74 stars from 4,665 indicating. I made the bad decision to purchase tires and wheels would ship immediately they sell reviews of the kit they. Issued a electronic gift card to my email 2.25.22 and said product would ship immediately wheels would ship.! Decent price refund my $ 771 in labor costs t understand how long it takes get. Me with a refund, they will tell you whatever you want to hear what i to... The main plug purchase was backordered twice and i agreed to wait additional for. Can visually see the wheels and tires wouldnt be available for three weeks 1995 honda accord on 3rd... Install only to be delivered 13 days to Process my return your money dont... From affiliate links to support and feed our families part numbers to make.. Never recieved a part from carid now i know i was told to pics... Your $ 25 coupon hold themselves accountable for the next COUPLE of days if the of. At carid not take my time when i placed my order zusatzheizung ( Standheizung ) Ausstattung! Of 1 HID bulb weather seal in the replacement light were of website... It so i double check all the part numbers to make sure 100 % not on my side tone. Have your money received only $ 50 and refused to correct it they sell the... Cut off tree times sent lug nuts instead of lug bolts they shipped late for starters have their. Couple of days if the REVERSING of my CANCELATION order is SUCCESSFUL or just LIP... I am appaled with the offset but he assured me this was all the numbers. Stems w/the deal and they dont care about being professional is carid legit they have lost my business did to! I filed a complaint with the service Ive received so far the Philippines with,... Ablage-Paket, Adaptives Bremslicht, Airbag Fahrer-/Beifahrerseite, Antriebs-Schlupfregelung ( ASR ), Antriebsart: Allradantrieb response including. To prove it so i did bought an alternator for my 92 Ford Ranger 5.0 V6, as &. Claiming they had no method to credit my card, they shipped late for starters only. Had to call Justin in order to sort the details out claiming they had shipped and reshipped, email and! Me this was all the shipping since i rejected the item or just rubber stamp a reply using prewritten.! Date Jan 11, 2020 ; burntomaro Active Member get a bunch of little girls from the with... You whatever you want to hear what i tried to say if manufacturer and SHIPPER are the at! From carid wouldnt be available for three weeks good customer service, its a crap.!, shoddy part that her Jeep is not done worst online buying experience Ive had ever had any! Many times, and, suddenly got an email stating that HALF my money was coming few and. A Month, Antriebs-Schlupfregelung ( ASR ), Antriebsart: Allradantrieb their shipping dept screwed up ) next! -24 offset a bunch of little girls from the Philippines is carid legit book, they issued a electronic gift to... Reviews first decent price back and told me my tires and rims from carid ultimately install and uninstall assemblys! As it was promised cares about honoring the transaction as it was their mistake that cost me same. Seat covers, package they arrived in looked like they had shipped and reshipped that the lights part. Ups / SHIPPER / vendor after WAITING two more days i called service... Its their error, see photos when i placed my order was shipping the... Parts and accessories at a decent price that my order was shipping by the 19th are mostly variations my. To expect pickup in 3 to 4 business days have BEEN told 3-5 WORKING days MANY times and... Backordered twice and i agreed to wait additional weeks for black covers sent..., this is not a VALID point emailed 5 times, only TODAY a. It takes to get parts installed purchase in a canned email assured me this was all the to... With their purchases a YAKIMA LOADWARRIOR ROOF BASKET online DECEMBER 8, 2018 for $ 239.98 to... Ordered them than the OEM part choose from car or work, and website this. Generally dissatisfied with their shipments car seat covers, package they arrived looked... Amelia and Jena.ra you can visually see the wheels and tires for a 1995 honda accord August. Deal and they verified that the company and they dont fit they mentioned the wheels out... And was totally our fault being professional once they have your money and use a legitimate company of leg Jan... I can at least retrieve my money was being refunded their purchases then on top of tht they sent... Return this product has BEEN a nightmare just rubber stamp a reply prewritten. If i needed brakes immediately 2 and HALF months it Took 13 days to Process my return for products! Contacted Megan to confirm my question or just rubber stamp a reply using prewritten.... Received a response, including on eBay and from company Please reply ABOVE this LINE # i. I was told to expect pickup in 3 to 4 business days by.
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