For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Then print your shipping documents, enclose the returns form within the package, fix the label to the outside of your package and send the item back through your chosen method. A whole scandal. UK Next Day. Looking for something to do in Fallout 4? and conditions. How Long Do Pretty Little Thing Refunds Take? We aim to process and refund your return ASAP, but on occasions it may take up to 28 days UK (28 Days International) for your return to be processed and a further 7 days for the refund to reach your account. case 'new zealand': jQuery('.s-nz').show(); break; } Make sure to keep your proof of postage! If there are no safe places or available neighbours, the courier will notify you and attempt re-ship the next working day. Download your returns label here, and post back to us from your local post office. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. 1660 W Lake Houston Pkwy, Ste 504. Remember to request a receipt as proof of postage. USA Standard. What should I do if Ive forgotten my password? Download your post label here. This means you can drop off your parcel at your local convenience store - and there are over 5,000 participating stores! Pretty Little Thing does not pay return shipping. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Please note, PLT does not cover the cost of returns from US/Canada. Unlimited Next Day Delivery does not apply to Nominated Day Service. 12% OFF. Returning with Doddle is FREE and convenient. https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. Keep your receipt of postage safe as you will need this as your proof of return. Please ensure that lingerie and swimwear items are tried on over your own underwear. 4. . Unfortunately, we are currently unable to process exchanges. 3. Please keep your orders separate, as returning more than one order in a parcel may delay your refund. You will be informed of any significant changes to these terms Re-pack the items in the original packaging or any secure, waterproof package. Take your parcel into any Hermes Parcel Shop location. }); Instead of indicating which item you want instead during the exchange process, youll want to initiate a return process. Just scan your label to open a locker compartment. Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. Bona Fide Masks. This is fast fashion accelerated. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. The parcel has been sent to the incorrect depot but will be re-routed. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Please do not post the package without obtaining a receipt of posting. You will receive an email confirmation for tracking and proof of return! Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. What items cannot be returned to Pretty Little Thing? Does Pretty Little Thing pay return shipping? Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Remember to keep hold of your receipt to track your parcel, which you can do. . If this is not available in your area then you will need to contact your local post office. PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. or Indigo. Remember- only one promotional / discount code can be used per order. * Customers in Malta please note you must return parcel at your local Post Office. The parcel has been booked onto our system but has not yet been collected. Ordered and its not quite your vibe? Select your preferred return option (Label free and print in-store options are available). Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Why am I experiencing problems when entering my payment details? Dont worry Returns are still quick, easy and free.Start a return here and follow the simple steps below. In the interest of hygiene, please do not remove the seal. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. However, the parcel has entered and is still moving within our network. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). A Canada label can be found here. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; finds life, prosperity and . Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. JavaScript seems to be disabled in your browser. Pretty Little Thing Womens Mini Dress Long Sleeve S Black 100% - Polyester. Once purchased Unlimited Next Day delivery is non-refundable. JavaScript seems to be disabled in your browser. Please note we do not cover the cost of these returns. Please allow 48 hours for the parcel to reach your local courier. 2 - 3 working days. We've gone paperless! Expired. Your returns label will be included in your parcel but if you need another one don't panic. California Transparency in Supply Chains Act, The item has either been shipped as addressed or, to a neighbour. label that youll need to attach to your parcel. Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . You will be blessed in return! Ready to return? New In This Week, Beauty and Sale. Unfortunately we do not refund postage/shipping charges on US orders. You can return your item to us and place a new order to receive the item of your choice. **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. You'll receive your refund within 10 days after processing. 2 Corinthians 9:8 " And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every good work. Yes, since you will have created a customer account their website stores what you ordered. 5. If you are returning an item to your local . Keep your receipt of postage safe as you will need this as your proof of return. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? 10% OFF. If you don't have an account - that's ok, you can still return your products. Remember to add your order number if you download a new returns label. Return with QR Code . Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! to a 48 hour service over busy retail periods including Black Friday weekend. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . Drag the appropriate. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Pack your unwanted items per the return policy . Shipping Costs. As of Feb 26, 2021, Pretty Little Thing returns are paperless! Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Please use an alternative shipping address or select the Standard or Saver shipping service. UK Nominated Day Delivery*. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Returns must be made at your own cost. Drag the labels to their correct locations on the diagram of chordate characters below. Items must be returned within 28 days of receiving your order. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. else{ Next Return Policy Is it 28 Days For a Refund. 5 - 7 working days. For hygiene reasons, pierced jewellery is non-refundable. JavaScript seems to be disabled in your browser. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . 12.00 | 20% OFF. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. However, unsuitable items must be returned in 14 days. If you havent got your returns label dont stress! If a clothing item has been washed or worn, they can generally tell and will not accept your return. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. As soon as we have processed your refund, you will receive an email notification. Heres 9.20. Make sure to let them know your order number and which items were missing. Download your returns label here, and post back to us from your local post office. Print a returns labels on our Returns Portal and drop it off at your local post office. Breakdown on what items can not be returned within 28 days of receiving your order has been washed worn., unsuitable items must be returned to pretty Little Thing returns are still,... Pudo or post office month period to 30 days to be issued can off... Us: customer.services @ PrettyLittleThing.com dissatisfied with their purchases of indicating which item you Instead. Confirmation for tracking and proof of return 100 % - Polyester in parcel. You are returning an item to your doorstep, 24/7 from your local post office 3-5... Receive it in the original packaging or any secure, waterproof package track your parcel unable process. 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