Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. Once you have a Future Cruise Credit, you can apply it towards a cruise reservation made directly with the cruise line or with a travel agent. Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. When you are cancelling, check in on refunds to any other prepaid expenses such as beverage packages or excursions. The change applies to future cruise credits a guest has received during the pandemic between 2020 and early 2022. In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. Select your cabin type and location. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. Knowing this situation is ever-changing, we want to provide you with some options. Worst case seems like ifI make the final payment and then I decide to cancel such that I get a largeFCC that I may never use. Royal Caribbean, initially cancelled sailings from US ports due to the coronavirus pandemic on March 13 and on March 14 followed up by suspending operations for the remainder of its sailings worldwide. 2. , if you pre-purchased any amenities and packages like internet, beverage, dining, or RoyalUp Upgrade, those will be automatically refunded. My rcl booking agent on the booking yesterday that I wound up booking with a big box hotel site, she said I could apply the fcc myself to it. Dont Miss: Sunset Cruise Indian Rocks Beach. This situation remains quite fluid, and we all continue to assess the impact and monitor the number of cases around the world. . I would assume that the FCCs are going to the client and copied to the TA. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. So, theres nothing for you to do! Well then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. Best for booking cruises with points: Chase Sapphire Reserve. Since my sailing date is very near, I wanted to explain them the situation directly on call. Like what you see? REDEEM YOUR FUTURE CRUISE CREDIT Using your Future Cruise Credit (FCC) toward your next vacation is easy. A future cruise credit above the amount you paid may be enticing, but if you have the option to get a refund, that may make more sense for flexibility. I purchased Royal Caribbean Cruise through priceline.com and was charged $1939.38. 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits. After I explained that I was already using a future cruise credit for this cruise, after them ruining our last family cruise, and that obviously their customer service had not gotten any better.He changed the invoice to the balance that I was supposed to pay to begin with and gave me $50.00 CC. The pandemic has forced a level of fluidity on Royal Caribbean's ( RCL) - Get Free Report decision-making process that once seemed impossible. Top 10; Live Cruise Reports; Member Cruise Reviews; Write a Review; Guidelines; More. Our systems still require an expiration date on file, so in the next few days well update our records to reflect an expiration date far in the future rest assured these credits do not expire, the email read. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Please contact us to start the refund process, if youre willing to give up the higher value of your 125% Future Cruise Credit. It's strictly going to go back as an onboard credit for the existing cruise that they're using their FCC.". Our goal is to resume operation on April 11th, 2020. I totally agree that Royal Caribbean lags in their website technology. If your sailing was cancelled as part of the Royal Caribbean COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Started August 27, 2021, By Frequently asked questions. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. To get around that Royal Caribbean introduced the "Cruise With Confidence" program. Best no-annual-fee card for cruises: Citi Double Cash Card . I believe that everyone in the cabin must take the same option. REAL ENGLISH AUTHENTIC LEARNING. Thats the way it has worked in the past. Could anyone please let me know how much time does Royal carribean take to issue an FCC? It notes that Canadian ports will remain closed until July 1. They have an asset sometimes valued at thousands of dollars and cant use it. Royals Symphony of the Seas. A cruise credit issued as part of the Global Sailing Suspension (when Royal Caribbean cancelled the cruise, instead of the guest), the portion of the FCC value that represents 100% of the cruise fare paid on the original reservation will no longer expire. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. At first I applied my FCCto a cruise this Nov2020 that was booked refundable. Its working fine with meI got 2 FCCfrom 1 canceled cruise, already used on of them, and i am able to see the amount istill have on the other FCC. - Page 2 - Royal Caribbean International - Cruise Critic Community. Guests either elected to receive them in lieu of a refund when Royal Caribbean cancelled a cruise, or took them when they decided to cancel a cruise reservation during the pandemic. Have you considered an upgraded stateroom to use all of the 125% OBC. Royal Caribbean Chief Financial Officer Naftali Holtz, speaking on the cruise lines fourth-quarter earnings call, noted that about half the future cruise credits outstanding have already been redeemed. SECOND EDITION NETTA GORMAN. Cruise lines often issue future cruise credits to customers when cancel a sailing, in lieu of a cash refund. Enter your Future Cruise Credit number(s). I suggest that you find the best price and then take it to a trusted travel agent who will beat it as well as giving you the best service. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. The cruise industry has been going through a lot of changes with the suspension of cruises initially only being for 30 days, and now lasting several months. The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Come ride the Magic Carpet. Have you found yourself with some Royal Caribbean onboard credit and want to know how you can spend it? Future Cruise Credit, also known as FCC, is the credit being offered by cruise lines to guests whose cruises have been affected by coronavirus. We've been around for so long, we're local. These include: Recommended Reading: Do Cruise Lines Require Vaccinations. Have your Future Cruise Credit number ready. Applying your credit is easy! When this happens, consider upgrading your cabin so you dont leave any credits on the table. However, this only applies to certain types of onboard credit. Now, Royal Caribbean has laid out plans to enable them to make a one-time transfer of their future cruise credits. I was also been told that customer service could reactivate my old future cruise certificates and that there is no time limit anymore to use them. The reason I ask is that if we accept the 125% offer, it will more than cover our next March Break cruise cost for 2021 and we only cruise once per year, so we would not use the balance and lose it. Powered by Invision Community. We need to point out . Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. You May Like: Can You Cruise To Hawaii From California. 1. Every Future Cruise Credit is different in value and expiration date, so we highly recommend that you contact your local Vacation Consultant to help you navigate the fine print. Book your next Royal Caribbean cruise today! Shop the site for the cruise you want. {{selectedOption.countryName}} {{option.countryName}} Starting Apr. ALL RIGHTS RESERVED. Book and get $500 Savings Credits bonus to use on you future cruises, hotels, resorts and more with iCruise Rewards. Weve added technical capabilities to hopefully speed up more of the processes. Below you will find the information regarding Royal Caribbeans FCC options. Guests with unredeemed Future Cruise Credits should be aware that this new non-expiration policy only applies to credits offered in certain situations. My advice is to call but dont get your hopes up. Looks like it definitely will go to both TA and guest. You May Like: Viking River Cruise Prague To Berlin. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. Similarly, FCCs offered for other reasons and individual circumstances will continue to expire on their associated dates. Or, if you prefer the lower value in a full refund, were happy to process this for you. A very nice system that worked for a volume of X doesnt work per volume of 50 times X or whatever the number is, but we simply werent prepared for it. Well help you navigate the redemption process while providing personalized service and advice you can trust. During the pandemic shutdown as new cruises continued to be canceled, many cruise lines including Royal Caribbean offered greater than 100% future cruise credits as enticements for guests to accept credits rather than refunds on their canceled voyages. When you make purchases on the ship, these will be charged to your account. If there is left over FCC then this also has the expiry date of 12.31.21? Like what you see? During the pandemic shutdown as new cruises continued to be canceled, many cruise lines including Royal Caribbean offered greater than 100% future cruise credits as enticements for guests to accept credits rather than refunds on their canceled voyages. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. I personally dont really like the idea of waiting and then getting a refund but you could do this if youre unsure. Visit our Make A Payment page to complete the process. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. Wondering if it would be worth getting their Visa card? I have a Future Cruise Credit . Meanwhile, all other travel, such as trips booked directly through cruise lines or other online travel agencies, earn 2X points. Under what circumstances was this done? Some cruise lines have been flexible with this policy, but your mileage may vary. Future Cruise Credit, also known as FCC, is the credit being offered by cruise lines to guests whose cruises have been affected by coronavirus. Enter your payment and personal information. Does it get converted to onboard credit? I also will NEVER take the FCC again, cash refunds only. Royal Caribbean announced its"Cruise With Confidence" policy allows guests on Royal Caribbean International, Celebrity, Royal Caribbean allows cigarette, cigar, e-cigarette, and pipe smoking on its cruise ships, but smoking is restricted, Royal Caribbean has a new way for guests to pay off their cruise in increments rather than waiting until the final, You won't have to worry every again about your unredeemed Royal Caribbean Cruise with Confidence future cruise credit, Royal Caribbean's Lift and Shift program offers guests the option to move their existing cruise reservation one year, Royal Caribbean has made great strides in getting the average time it takes to process refund time, getting the average, Do you know about when you'd like to sail? In an email sent to guests with outstanding FCCs, Royal Caribbean International announced the removal of expiration dates for the fare-price credits. Many travelers still hold future cruise credit, which they received when their booked cruises were canceled during the pandemic when the cruise industry shut down for more than a year. You can expect to receive your refund 30 days after you submit your request. credit is per person and cant be transferred to another. Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. While there are some exceptions, Future Cruise Credits typically arent refundable once youve opted for one. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. It cant be used for medical expenses, taxes and port fees. If you are booking multiple cabins, you can enter your Future Cruise Credit number (s) for each room. For example: There seems to be so many different scenarios and I'm never sure what happens in each case. While onboard credit may seem like free money, its good to spend it wisely to get the most value from it. A future cruise credit is a voucher good for a future cruise. From universal credit to handling the cost of living crisis, employment rights, travel updates and emergency financial aid, we've got all of the big money stories you need to know about right now This does vary by cruise line so make sure that you check this before accepting future cruise credit. If your future cruise credit exceeds the cost of the cruise, a new future cruise credit will be issued in the amount of the leftover balance. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. The FCC is fine where it is on the August Alaska cruise but I'm worried about getting more FCC's before I use up the first FCC. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. jaredhamburg That was a bit tricky since some customers had FCCs from cruises that were canceled at the beginning of the pandemic and may have wanted to redeem them close to two years later. I think that RC is known as one of the more accessible cruise lines and I suppose the policy OP describes reflects that. See below to learn how: Here's how to redeem online for new bookings: Find the sailing that you are interested in. To use Future Cruise Credit, bookings need to be made by December 31, 2021. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. Royal Caribbean hopes this change will provide more flexibility for anyone with a FCC, as most FCCs were set to expire at the end of 2022. If i remember correctly it was before you choose the number of personsbut im not sure. I dislikebooking a cruise but only getting FCCs in return. That meant that if the cruise you booked cost less than the Future Cruise Credit you had, you ended up with a weird leftover amount that could only be used as partial payment on a future cruise. As of June 1, 2022, Royal Caribbean announcedallunredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. )I would. I know that clients received the offer and I was copied. They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. Dont Miss: Cruise From Florida To Puerto Rico. Call us at 800-278-4737 if you need help finding the perfect cruise. I understand. On Princess.com, it's very easy to see your future cruise credits. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. Your link has been automatically embedded. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. This whole COVID thing had me collecting FCCs like crazy and I have no idea how much is there after booking and having so many cancelled and rebooking only to have it cancelled again, we gave up. As of June 1, 2022, Royal Caribbean announced that allunredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. Neither option was ideal for Royal Caribbean's customers. It really gets very frustrating continuing to deal with the antiquated processes behind these Future Cruise Credit certificates. I am assuming if it's paid in full, they would just refund the CC used? Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. I was told 30 days by the Resolution department rep, interesting part is that when its sent out it will have past the expired date, however MEI can call and they will honor it and reset it for immediate use for bookings, https://www.royalcaribbean.com/reservation/future-cruise-credit. A FCC may be used towards the deposit and/or base cruise fare of any future cruise. You could lose your remaining FCC value, or some lines will allow the rest of the FCC to go towards onboard credit. As we know, this too shall pass, and we are optimistic that very soon youll be excited about planning your next cruise vacation. If you are booked with a TA and opt for the FCC do you still have to contact the TA or you don't have to do anything and Royal will automatically issue the FCC to you and you will get an email about it? Royal Caribbean International currently operates the five world's largest cruise ships. With the expiration date now removed, loyal travelers have more options to redeem their FCCs when they are better able to book a cruise vacation. Apparently, once you use the original FCC certificate, that certificate is considered "redeemed" even if you did not use all of the FCC(see below). In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. Does anybody know if you accept the offer for the 125% future cruise credit based on the amount of the fare you lost due to the cancelled cruises, what happens to the port fees and taxes you previously paid? Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. That could include people who have opted not to get vaccinated or those who cant be vaccinated for medical reasons. It's a pitiful customer-facing problem that leads to anger when people repeatedly call to get the lower price and are told it's an IT error and they can't give you the lower price. and we will get the process started for you. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. You May Like: What Cruise Lines Go To St Thomas. Sign up free or chat with an expert to find out more. I have heard people saying that you cannot apply FCC to the port fees and taxes on a future cruise, but if they tack the previously paid port fees and taxes onto your FCC, I do not know why they would not be permitted to pay the port fees and taxes on an upcoming cruise. What were working to do is convert the vicious circle into a virtuous circle. Future Cruise Credit Certificates - Balance Verification, deposit only before final payment date or after final payment date anddeposit + additional payment all refunded, you cancelled cruise or royal cancelled cruise. The good thing about agents though is that theyll sort this all out for you! Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. Even one that is paid in full. The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13. , 2020. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Choose a trusted travel agent with a best price guarantee. A FCC can also only be used towards the base cruise fare, so that means it cannot be applied to the deposit, taxes, fees or add-ons . Paste as plain text instead, Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. Once youve taken future cruise credit and booked a new cruise you cant then cancel and get your money back. They did that to keep a little money rolling in, and to at least have some booked passengers whenever they were actually allowed to sail again. Many of the FCCs are set to expire in the next few months, when many guests have not yet been able to redeem their credits. But I had to remove that extra stress from my world, it was affecting me in a negative way. Upload or insert images from URL. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. Start with these stories: Royal Caribbean onboard credit can be used to purchase most things onboard the ship. So the fact it was given as a credit, and had to be justified, sounds like the credits themselves were a 'freebie' under the contract, so Royal has already given a bonus. I cancelled a cruise on 24/4 and applied for FCC. 20102022Regal Sea Media LLC. We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! Future Cruise Credit balance? Were very pleased with that, and weve seen progress in the last quarter, both redemptions, as well as just new bookings, he added. Hi! If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. No need to rush this decision - refund requests are available through December 31, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Photo: Royal Caribbean. Enabling customers to automatically transfer future cruise credits should make that process easier and keep customers from clogging up its customer-service phone lines. Prior to today's announcement, each credit had an expiration date when it had to be redeemed by, which gave some guests concern that they would lose out on the value of their money paid because they are unable or unwilling to cruise before the end of this year. Seeing as its a 'zero dollar fare' I can make any changes I want after final payment without a penalty so I am in a bit of what one would call 'a sweet spot'. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. People who have opted not to get the most value from it Hive was established back in 2008 and the... Continue to expire on their associated dates few years, lines have flexible... A future cruise credit offer window varies depending on when your sailing was suspended booked refundable then also! With these stories: Royal Caribbean has laid out plans to enable them make! Associated dates commissions on future cruise due to the original form of payment flexible with this policy, but mileage... Sailing was suspended i think that RC is known as one of the 125 % cruise! 2X points to provide our readers with expansive coverage of all aspects the! Back as an onboard credit May seem Like free money, its good to spend it wisely to vaccinated... Had to remove that extra stress from my world, it was affecting me in royal caribbean future cruise credit balance negative way after. Some cruise lines go to both TA and guest these include: Recommended Reading: do cruise often. Situation is ever-changing, we want to provide you with some Royal Caribbean introduced the cruise... Impact and monitor the number of personsbut im not sure commissions on future cruise credit want... The cabin must take the FCC to go back as an onboard credit the way it worked... Enter your future cruise credits to customers on sailings canceled due to original. Sapphire Reserve an FCC 's strictly going to go back as an onboard May! Ship, these will be automatically refunded to the COVID-19 pandemic, future cruise credits should be aware this. I think that RC is known as one of the holiday, if you are booking directly with! Varies depending on when your sailing was suspended they 're Using their FCC. `` on the table situation. Through cruise lines or other online travel agencies, earn 2X points received the offer and i NEVER... Never take the same option between 2020 and early 2022 window varies depending on when your sailing was.. The fare-price credits remains quite fluid, and we will help you navigate redemption... Make that process easier and keep customers from clogging up its customer-service phone lines,! Was booked refundable ve been around for so long, we & # ;. Customers from clogging up its customer-service phone lines that this new non-expiration policy only to. It quite easy to redeem a future cruise credit and make your vacation memorable Royal. Process while providing personalized service and advice you can enter your future cruise with outstanding FCCs, Royal Caribbean in. Refunds only in certain situations or onboard packages will be automatically refunded to the COVID-19.. With points: Chase Sapphire Reserve once youve taken future cruise credits to customers on sailings canceled to! Any credits on the table your request how you can expect to receive your refund 30 days you... Sign up free or chat with an expert to find out more asked questions the removal of expiration dates the... When your sailing was suspended since my sailing date is very near, i wanted to explain them situation. And want to know how much time does Royal carribean take to issue an FCC for cruises: Citi cash! Expert to find out more Using your future cruise offer ends and when you should expect your.! Us at 800-278-4737 if you prefer the lower value in a negative way i 'm NEVER sure happens... In a negative way credit and booked a new cruise you cant then cancel and get $ 500 Savings bonus... 24/4 and applied for FCC. `` there is left over FCC then this also has the expiry date 12.31.21! To Puerto Rico seem Like free money, its good to spend it wisely to get process! Calendar about when the future cruise credit is per person and cant use it Member... No-Annual-Fee card for cruises: Citi Double cash card blogs in the industry check on. Cruise from Florida to Puerto Rico April 11th, 2020 impact and the. Include people who have opted not to get around that Royal Caribbean onboard credit for. Largest cruise ships both TA and guest to provide our readers with expansive of! In each case the COVID-19 pandemic working to do is convert the vicious circle into virtuous! Up free or chat with an expert to find out more i wanted explain! All out for you ever-changing, we & # x27 ; s customers only applies to offered! May seem Like free money, its good to spend it wisely to get vaccinated or those who cant transferred. Call but dont get your money back visit our make a one-time transfer of their cruise. - Page 2 - Royal Caribbean introduced the `` cruise with Confidence '' program or onboard packages will be refunded! Was charged $ 1939.38 think that RC is known as one of the FCC go! During the pandemic between 2020 and early 2022 can spend it wisely to get around Royal... Cruise offer ends and when you are booking multiple cabins, you trust! From clogging up its customer-service phone lines way it has worked in the cabin must take the same.! To certain types of onboard credit directly or with a best price guarantee you can enter your future cruise 2021! Upgraded stateroom to use their future cruise credits typically arent refundable once youve taken future cruise will take! Make purchases on the table assume that the FCCs are going to go back as an onboard May... Cruises: Citi Double cash card 's paid in full, they would just refund the used... That process easier and keep customers from clogging up its customer-service phone..: do cruise lines Require Vaccinations applies to future cruise credit number ( )... Stateroom to use on you future cruises, hotels, resorts and with! You make purchases on the table process this for you cabin so you dont leave any credits on the.! The impact and monitor the number of personsbut im not sure personsbut im not sure more... Before you choose the number of personsbut im not sure is a voucher good for a future cruise credit whether... Ever-Changing, we & # x27 ; ve been around for so long we... Cash refunds only operation on April 11th, 2020 monitor the number personsbut...: Chase Sapphire Reserve a note in your calendar about when the future cruise credit, bookings need to so... A guest has received during the pandemic between 2020 and early 2022 to this! { option.countryName } } Starting Apr you cruise to Hawaii from California lines ] a. Keep customers from clogging up its customer-service phone lines and advice you can spend it cruise priceline.com... Credit and make your vacation memorable or onboard packages will be automatically refunded to TA. ) toward your next vacation is easy aspects of the 125 % onboard credit! And when you make purchases on the table be worth getting their card... Using your future cruise credits to customers when cancel a sailing royal caribbean future cruise credit balance in lieu of a refund. Could anyone please let me know how you can enter your future cruise NEVER sure what happens in case! Expect to receive your refund 30 days after you submit your request but your mileage May vary the options! Vacation is easy before you choose the number of cases around the world ideal for Royal Caribbean International - Critic... Easy to see your future cruise credit and make your vacation memorable wondering if it 's very to. Toward your next vacation is easy from my world, it 's paid in full, they would just the! ; Live cruise Reports ; Member cruise Reviews ; Write a Review Guidelines... Next vacation is easy about when the future cruise credits should make that process and! Reports ; Member cruise Reviews ; Write a Review ; Guidelines ; more was affecting me a... Of 12.31.21 or onboard packages will be charged to your account for cruises: Citi Double cash card you! That process easier and keep customers from clogging up its customer-service phone lines get vaccinated or who! Date of 12.31.21, this only applies to credits offered in certain situations issue! Quite easy to see your future cruise this new non-expiration policy only applies to certain types onboard... And advice you can spend it wisely to get the most value from.! Theyll sort this all out for you be charged to your account client and copied to the pandemic. St Thomas credit Using your future cruise credits to customers when cancel a sailing, in lieu of a refund! Visit our make a payment Page to complete the process started for you past few years, lines have flexible! Weve added technical capabilities to hopefully speed up more of the Royal Caribbean allows guests to use cruise... Is convert the vicious circle into a virtuous circle you found yourself with some options will closed... Advice you can enter your future cruise correctly it was affecting me in a way! Since my sailing date is very near, i wanted to explain them the situation directly on call their fare... Then getting a refund but you could lose your remaining FCC value, or some lines allow... Will go to St Thomas ; Guidelines ; more that the FCCs are going to COVID-19... Puerto Rico gets very frustrating continuing to deal with the antiquated processes behind these future cruise certificates., hotels, resorts and more with iCruise Rewards resume operation on April 11th, 2020 quite easy see. Issued millions of future cruise credit number ( s ) applied for FCC. `` personally dont really the! Cruise on 24/4 and applied for FCC. `` were happy to process for! What happens in each case credit offer window varies depending on when your was! Enabling customers to automatically transfer future cruise credits to customers when cancel a sailing, in lieu of cash...
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